GoHighLevel Power Dialer: Setup and Best Practices Guide
E Systems Management
on
April 21, 2026
What is the GoHighLevel Power Dialer?
The GoHighLevel Power Dialer is a built-in outbound calling tool that automatically dials through a list of contacts sequentially, connecting your sales rep to the next call as soon as the previous one ends. Unlike manual dialing where a rep spends 30–60 seconds between each call looking up numbers and dialing, the power dialer eliminates that dead time — dramatically increasing the number of calls a rep can make per hour.
GoHighLevel’s power dialer is integrated directly into the CRM, meaning every call is automatically logged, recorded, and linked to the contact’s profile. Reps can add notes, update pipeline stages, and trigger follow-up automations — all without leaving the dialer interface.
Key Features of the GHL Power Dialer
- Sequential auto-dialing: Automatically dials the next contact in your list when the current call ends
- Call recording: All calls are automatically recorded and stored in the contact’s profile
- Voicemail drop: Pre-record a voicemail message and drop it instantly when you reach voicemail — without waiting for the beep
- Call notes: Add notes during or after each call that sync to the CRM contact record
- Disposition codes: Tag each call outcome (answered, voicemail, no answer, callback requested) for reporting
- Pipeline updates: Move contacts to different pipeline stages directly from the dialer
- Local presence dialing: Display a local area code to increase answer rates
- Call scripts: Display customizable call scripts on screen during calls
Power Dialer Setup: Step-by-Step
Ensure Twilio is Connected
The GHL Power Dialer requires an active Twilio integration. Go to Settings → Phone Numbers and verify your Twilio account is connected and you have at least one active phone number configured.
Create Your Call List
Navigate to Contacts and filter or create a smart list of contacts you want to call. You can filter by tags, pipeline stage, lead source, or custom fields. Save the list for use in the power dialer.
Access the Power Dialer
Go to Conversations → Power Dialer (or access it from the Contacts view by selecting contacts and clicking “Start Power Dialer”). Select your saved contact list and configure your dialer settings.
Record Your Voicemail Drop
Before starting your session, record a voicemail drop message. Keep it under 30 seconds, state your name and company, and include a clear call-to-action. This message will be dropped automatically when you reach voicemail.
Set Up Your Call Script
Create a call script that appears on screen during calls. Include an opening, qualification questions, objection handlers, and a closing script. Having this visible reduces hesitation and improves consistency across your team.
Start Dialing
Click “Start Session” to begin. The dialer will automatically call the first contact. When the call ends, add your disposition and notes, then the dialer automatically moves to the next contact. Repeat until your list is complete.
Effective Call Scripts for GHL Power Dialer
Opening Script
“Hi [Name], this is [Your Name] from [Company]. I’m reaching out because you recently [requested information / filled out our form / expressed interest in]. Do you have about 2 minutes to chat?”
Voicemail Drop Script
“Hi [Name], this is [Your Name] from [Company]. I’m calling about [specific reason]. I’d love to connect — please call me back at [number] or I’ll try you again [day/time]. Talk soon!”
Managing the Power Dialer with a GHL VA
Setting up call lists, configuring the power dialer, managing call recordings, and reporting on call performance is time-consuming administrative work. E Systems Management provides GHL VAs at $10/hour who can manage your entire outbound calling operation — from list building to post-call follow-up automation — so your sales team can focus on closing, not administrative tasks.
Maximize your outbound calling results with expert GHL Power Dialer management. Hire a GHL VA from E Systems Management at $10/hour.
Frequently Asked Questions
Yes. GoHighLevel includes a built-in power dialer that is available on all plans. It requires a connected Twilio account for phone number provisioning and call routing. There is no additional monthly fee for the power dialer itself beyond Twilio usage costs.
Twilio charges approximately $0.0085 per minute for outbound calls in the US. For a rep making 45 calls per hour with an average call length of 2 minutes, the Twilio cost would be approximately $0.77 per hour — extremely cost-effective.
Yes. Multiple team members can run separate power dialer sessions simultaneously from their own GHL user accounts. Each session operates independently and logs calls to the respective contact records.
The GHL power dialer is primarily designed for desktop use. While GHL has a mobile app, the full power dialer functionality is best accessed through a desktop browser for the optimal experience.
Yes, but international calling rates through Twilio are higher than domestic rates. Check Twilio’s pricing page for specific country rates before running international calling campaigns. You may also need to configure specific Twilio settings for international calling compliance.
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